Privacy and Cookies Policy

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PRIVACY POLICY

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Updated 13th December 2024

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Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.letstalkbirthandbaby.co.uk and www.letstalkbirthandbaby.com (the “Site”), as well as the choices you have and your rights regarding your personal information.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we gather information about the individual web pages or products you view, websites or search terms that referred you to the Site, and details on how you interact with the Site. We refer to this automatically collected data as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more details about cookies and how to disable them, visit allaboutcookies.org.
  • Log Files: These track actions on the Site, collecting data such as your IP address, browser type, Internet Service Provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to track how you browse the Site.

When you make a purchase or attempt to do so, we collect additional information, including your name, billing address, shipping address, payment details (e.g., credit card numbers), email address, and phone number. This is referred to as “Order Information.”

When we mention “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use your Personal Information to:

  1. Fulfil Orders: Process payments, arrange shipping, and send invoices or order confirmations.
  2. Communicate with You: Provide updates or respond to your inquiries.
  3. Screen for Risk or Fraud: Especially using IP addresses.
  4. Improve Our Site: Generate analytics about user behavior and measure marketing campaign success.
  5. Marketing and Advertising: With your consent, send promotional information relevant to your preferences.

We will only use your information for the purposes for which it was collected unless we determine it needs to be used for another compatible reason. If a different purpose arises, we will notify you.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us provide our services, including:

We may also share Personal Information to comply with applicable laws, respond to legal requests, or protect our rights.

BEHAVIOURAL ADVERTISING

We use your Personal Information to provide targeted advertisements. For more about how targeted advertising works, visit the Network Advertising Initiative’s educational page.

You can opt-out of targeted advertising:

Alternatively, you can visit the Digital Advertising Alliance’s opt-out portal.

DO NOT TRACK

We do not alter our Site’s data collection and usage practices in response to Do Not Track (DNT) signals from your browser.

YOUR RIGHTS

If you reside in the UK, European Economic Area, or Switzerland, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections, updates, or deletion of your personal information.

To exercise these rights, email us at info@letstalkbirthandbaby.co.uk with “GDPR Request” in the subject line. For other jurisdictions, contact us with details about your location and desired rights.

We process your data based on legitimate interests or contractual necessity, and we ensure your rights are upheld.

INTERNATIONAL TRANSFERS

Your information may be transferred to countries outside the UK and EEA, including Canada and the United States, where data protection laws may differ. We ensure adequate safeguards are in place for such transfers.

DATA RETENTION

We retain Order Information for as long as necessary to fulfil our purposes. In some cases, we may anonymize your data for statistical purposes, using it indefinitely without further notice.

OPTING OUT

You can unsubscribe from marketing messages at any time by:

CHANGES

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The most current version will always be posted on our Site.

CONTACT US

Let’s Talk Birth and Baby Limited is the data controller for this Site. For any questions, requests, or complaints, contact us at:

Email: info@letstalkbirthandbaby.co.uk
Subject Line: Privacy Policy Inquiry

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Let's Talk Birth and Baby Limited COOKIE POLICY
Effective Date: December 13, 2024

This Cookie Policy is part of Let’s Talk Birth and Baby Limited’s Privacy Policy and explains how we use cookies on www.letstalkbirthandbaby.co.uk and www.letstalkbirthandbaby.com (the "Website"). It outlines the types of cookies we use, their purpose, and your choices regarding their use.

By using our Website, you agree to the use of cookies in accordance with this policy. If you do not agree, you can adjust your browser settings or use our Cookie Consent Manager to manage your preferences.

WHAT ARE COOKIES?

Cookies are small data files that a website stores on your device when you visit. They typically contain:

  • Information about the website (e.g., domain name).
  • A unique identifier to recognize your browser.
  • Additional data serving the cookie's specific purpose.
  • The lifespan of the cookie (session-based or persistent).

Cookies enhance user experience by enabling website functionality, tracking usage patterns, storing user settings, and personalizing content and advertisements.

  • First-party cookies are set by the website you are visiting and generally track activity only on that site.
  • Third-party cookies are set by external services or providers and may track you across multiple websites.

TYPES OF COOKIES WE USE

We use the following types of cookies on our Website:

1. Performance Cookies

  • Purpose: These cookies collect anonymous, aggregated data about how visitors use the Website.
  • Examples: Tracking pages visited, time spent on the Website, and error reporting.
  • Use: To improve the Website's performance and user experience.
  • Set By: First-party or third-party services (e.g., analytics).
  • Personal Information Collected: None.

2. Functionality Cookies

  • Purpose: These cookies remember your preferences and settings, such as language and time zone, to provide a customized experience.
  • Examples: Remembering login credentials or saved preferences.
  • Use: To enhance Website functionality and optimize your experience.
  • Set By: First-party or third-party services.
  • Personal Information Collected: Device-related information.

3. Targeting/Advertising Cookies

  • Purpose: These cookies deliver personalized advertisements and content based on your browsing behavior and interests.
  • Examples: Displaying ads you’ve interacted with or limiting repetitive ads.
  • Use: To improve the relevance of advertisements and marketing campaigns.
  • Set By: First-party or third-party services (e.g., Google Ads).
  • Personal Information Collected: Browsing history and inferred interests.

MANAGING YOUR COOKIE PREFERENCES

You have control over how cookies are used on our Website. You can manage your preferences using the following methods:

1. Cookie Consent Manager

Our Website features a Cookie Consent Manager that allows you to:

  • Accept or reject different categories of cookies (excluding strictly necessary cookies).
  • Update your preferences at any time.

2. Browser Settings

You can manage or disable cookies through your browser settings. Please refer to your browser's help section for detailed instructions:

Note: Disabling cookies may limit some functionalities of our Website.

THIRD-PARTY COOKIES

Our Website may use third-party services that set cookies for analytics, advertising, and other functions. These third parties have their own privacy and cookie policies, which we encourage you to review:

CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy periodically to reflect changes to our cookie practices, operational requirements, or legal obligations. Updates will be posted on this page, and the "Effective Date" will be revised accordingly.

CONTACT US

For questions or concerns regarding our Cookie Policy, please contact:

Louise Broadbridge
Email: info@letstalkbirthandbaby.co.uk

This version ensures compliance with GDPR and Google's standards, offering clear information about cookies, their purposes, and how users can manage their preferences. Let me know if further customization is needed!

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